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AVm Workplace Support
Specialist IT support that works the way your business does — whether that means working alongside your existing team, or becoming your IT partner entirely.
HOW WE WORK
Most IT support companies ask you to fit into their model. We do it the other way around.
AVm Workplace Support is built around the idea that every business is different. Some have strong internal IT teams who need specialist backup. Others have no dedicated IT resource and need a partner they can rely on completely. Most businesses sit somewhere in between.
That's why we offer two distinct ways of working — Co-Managed Infrastructure Support and Managed IT Services — so you can choose the level of involvement that fits your business right now, with the flexibility to change as your needs evolve.
Co-Managed Infrastructure Support
For businesses with an existing IT team or IT contact
This works well if you
If you already have IT resource in place, AVm works alongside your team rather than replacing them. We focus on the core infrastructure layer — identity, cloud platforms, messaging, and security — while your team continues to handle day-to-day end-user support.
This model gives your business access to deep specialist expertise in areas that are hard to resource internally, without the cost or complexity of hiring for those skills full time. Your team stays in control; we provide the technical depth to back them up.
Managed IT Services
For businesses without in-house IT, or those who need a fully managed approach
This works well if you
If you don't have an internal IT team, or you want a more proactive and fully supported approach, AVm can take on the IT function for your business. We provide ongoing support, monitoring, and strategic guidance — acting as your IT partner across everything from day-to-day issues to longer-term planning.
You get the confidence of knowing your technology is being looked after, without the overhead of building and managing an IT team yourself.
Whatever model works best for you Co-Managed or Managed, you get access to the same depth of expertise — across all the areas that matter most to keeping your business running smoothly.
We help businesses get the most out of their identity and directory services — whether that's Active Directory, Entra ID, or both. We look after messaging and collaboration platforms like Exchange and Microsoft 365, making sure they're set up properly, running well, and secured the way they should be.
Cloud platforms are a big part of what we do too — from initial configuration through to ongoing governance, so your environment stays clean, controlled, and cost-effective. And when it comes to security, we go beyond the basics. We work with businesses on protection services and Zero Trust principles, helping you build an approach to security that actually fits how your people work.
If you've got changes on the horizon — an upgrade, a migration, or a move to a new platform — we can help you plan and deliver it without disruption. We've done it many times, and we'll make sure you know what's happening every step of the way.
Because at the end of the day, that's what we're here for —
Secure Managed IT that just works.
Whichever model suits your business, we offer flexible ways to structure the engagement:
Ad-Hoc
Support on demand, with no ongoing commitment. Useful for one-off requirements, short-term projects, or when you need specialist input without a long-term contract.
Managed
An ongoing, proactive support package that gives your business consistent, reliable IT coverage — fully managed on your behalf.
Custom Built
A support arrangement structured around your specific environment and requirements. We take the time to understand how your business works before agreeing on how we can best support it.
Project
For defined pieces of work: infrastructure upgrades, cloud migrations, new platform deployments, or modernisation programmes. Scoped, planned, and delivered to your timeline.
Want to understand what this looks like for your business?
If you're not sure which approach is right for you, or you'd like to explore how AVm could support your environment, we'd be happy to have an open conversation — no commitment, no pressure.
Get in touch and we'll help you work out the right fit.